Senior Marketing Manager – Digital Division

Job Title: Senior Marketing Manager – Digital Division
Contract Type: Permanent
Location: United Kingdom
Contact Name: Adam Knight
Contact Email:
Job Published: May 10, 2019 13:30

Job Description

Job Title:      Senior Marketing Manager – Digital Division

Location:      London / Bristol


This is an exciting time to join a growing business with technology and innovation at its heart. A market leader in cloud software, digital solutions and managed services to public service providers and with a growing digital business, Civica is looking for an inspirational leader to join its UK marketing management team. 

Reporting to the UK Marketing Director, the successful candidate will own the development of our go to market approach and marketing plan for the Digital Division.  You will work closely with the UK Marketing Director, the Divisional Executive Director and the Senior Leadership Team (SLT) to ensure the plan is aligned to meet the goals of the group.  The programme delivered will have clear and measurable objectives aligned to our vision.  It should deliver a sustained programme of brand building and demand generating activity.  

Leading and inspiring a team of marketing professionals to ensure the programme of activity is planned and delivered on time and to budget, with clear measurable results and an identifiable significant pipeline for the group.
Targeting our core markets (central government, local and regional government, police & travel and transport), to build awareness of the Civica brand.  To clearly articulate our capabilities and work with the team to create compelling content for a lead nurture programme to drive pipeline as well as thought leadership activity to position Civica as the number one partner of choice in our chosen markets.
The successful candidate should have a good understanding and experience of Digital Transformation across the Public Sector and regulated markets, with a strong IT Software/Services background.

Key responsibilities:

•    Grow and develop a team of talented marketing professionals.  Creating development plans and ensuring we have the right skills to grow our business.
•    Planning, budget management, measuring effectiveness of GTM campaigns and tracking of activity across the business and team
•    Develop the marketing plan and manage the delivery of the programme, creating significant pipeline for the group
•    Support divisional management team with market research/intelligence and competitive profiling/intelligence
•    Ensure clear value proposition with USPs and targeted messaging
•    Support ABM model for top tier accounts
•    To build the Civica brand in our chosen markets and position our sub-brand Civica Digital where appropriate
•    To work with our Marketing Manager for Strategic Programmes to ensure a strong digital and emerging technology message runs through the UK programme
•    Work with the wider marketing management team to ensure One Civica message as we go to market across our software businesses, aligning campaigns to ensure collaboration and customer centric messaging delivered
•    A creative copy writer, delivering thought provoking content (creating content themes) for PR, web and other digital channels.
•    Ensure digital marketing techniques applied to all campaigns with a focus on building social programme for the digital businesses
•    Support the marketing team to work with the capability/product owners and sales teams on building integrated campaigns, content, execution and follow-up.  Analysis of results and recommend changes.
•    Travel will be required around Civica’s main UK/Ire office locations

Skills and experience:

•    A creative thinker
•    Confident, experienced professional with strong communication skills 
•    Self-starter who can work autonomously, but be a key team player
•    Demonstrable experience of developing and delivering B2B marketing campaigns 
•    A people person, with previous experience of managing direct reports 
•    Proven experience in successfully running integrated marketing campaigns
•    Analytical with a focus on results based marketing 
•    Excellent prioritisation skills, able to successfully balance multiple projects simultaneously across multiple businesses
•    Technology services industry marketing background essential
•    Experience of the public sector (balance of central government and local government) essential
•    Confident and not afraid to challenge 

Additional criteria:

•    A minimum of 10 years’ experience in related role – essential 
•    Qualified to degree level, or equivalent in a relevant discipline and professional business qualification – essential
•    Excellent prioritisation skills, able to successfully balance multiple projects simultaneously
•    Experienced working in a matrix structure with multiple stakeholders desirable
•    Experience of CRM, email marketing, automation and social media platforms – essential
•    Strong brand focus, Integrated campaigns - essential 
•    Programmatic and digital marketing skills – preferred
•    Clean driving license and car owner – preferred 
•    Proficient in MS Office applications – essential 
•    Someone who comes from a large but not global organisation (team working + scale)