Connecting...

Senior Account Manager

Job Title: Senior Account Manager
Contract Type: Permanent
Location: London (Central), London (Greater)
Industry:
Salary: Competitive
Reference: 15623614
Job Published: November 25, 2017 00:00

Job Description

Senior Account Manager

Role

To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation

Responsibilities

  • Consistently developing innovative and creative ideas and solutions for client campaigns
  • Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
  • Developing a clear understanding of your clients’ brand(s), category and customers
  • Leading a team to deliver effective Word of Mouth activity for a range of clients and/or projects
  • Leading and owning insights and monitoring projects with the WOMTrak™ team, ensuring insights are integrated with creative and strategy development
  • Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at 1000heads
  • Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
  • Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
  • Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
  • Working with Project Planners to develop effective project plans and project specification documents
  • Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
  • Ensuring all billing is completed on time
  • Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
  • Assisting with the production of client reviews with senior clients
  • Overseeing and owning the overall quality of the final deliverables on projects that you manage
  • Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
  • Maintaining a central file of essential client information

Key Skills

  • Account handling, creative development or client facing project management experience.
  • Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
  • The ability to analyze and resolve problems quickly and effectively
  • Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
  • Must have strong listening skills
  • Have an understanding of social media and its impact on brand.
  • Excellent organizational and time management skills.
  • The ability to work under pressure whilst keeping an eye for detail.
  • Excellent written and verbal communication skills
  • Proficient in using Microsoft Office, in particular Word, Excel & PowerPoint

Qualifications required

  • Marketing or media related degree or equivalent experience.
  • Project management training beneficial but not essential

If you are interested in applying, please send us your CV and cover letter via the Apply button.