Receptionist & Office Administrator
We're looking for a conscientious and committed Receptionist & Office Administrator to be first point of contact for our client's offices and help manage the maintenance of their busy office environment.
This is a challenging and demanding role requiring a broad range of skills. It offers great exposure to how entrepreneurial and innovative businesses operate in a position that offers the right candidate an exciting place to work.
Be first point of contact for all of the business's based in our clients office, you will constantly act as an ambassador for the business and provide excellent customer service to clients, candidates and the team.
Screen telephone calls and efficiently handle enquiries and requests ensuring the relevant information is passed on to the right people
Diary management - organising and maintaining meeting room diaries and enforcing meeting room etiquette when appropriate
Manage all incoming email and post, distributing to the correct people
Process incoming e-mails promptly ensuring the right information is passed on to the correct people.
Ownership of the meeting rooms, making sure all of the meeting rooms are client ready and the office space is maintained to a specific standard
Liaise with our businesses ensuring they have everything they need.
Arranging taxis, couriers and catering, ordering from suppliers ensuring all are captured and recorded for the Finance team
Develop and maintain good working relationships with colleagues, clients and suppliers alike
Day to day office management of a busy office
Work across the company supporting The Head of People & Culture & Operations Team, with projects on an ad-hoc basis.
Liaise with our landlord on facilities: radiators, bathrooms, and any problems regarding fixed structures.
Overall management of 3rd& 4th floor office, kitchen & meeting rooms ensuring they are kept client-ready.
Management of our spaces for hire, marketing and meeting potential bookings
Day-to-day management of Part-time receptionist, delegating where needed
Supporting with People processes such as New Starter & Leavers
Management of Cleaners- day-to-day, deep cleans, IT cleans
Ownership of office communications- relaying important information to all of the teams
Creating and maintaining strong relationships with our suppliers.
Event planning: Leading on planning for Seasonal events, Socials, Clubs, summer party, Christmas party and company Ski holiday.
Management of office improvements, supporting Culture team pushing through actions
A thorough understanding and experience of front of house & reception roles and demonstrable understanding of office management in a fast-paced agency environment.
Solutions focused problem solver
Ability to multi-task and think on their feet
Confident with a friendly manner but able to say 'No' when needed and enforce rules
An enthusiastic, can-do, positive attitude which is infectious for the rest of the business.
Passionate and self-motivated, needs to be able to show initiative and want to implement new systems
Organised and able to prioritise workload and meet deadlines
A strong communicator who can convey the relevant information when taking messages or handling enquiries.
Management of H&S Fire Wardens & First Aid
Project work: this role offers a very exciting opportunity to assist in various ad hoc improvement projects for our office and the office environment.
How to Apply Please send you're most up to date CV on the link below!