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Loyalty/CRM Account Director

Job Title: Loyalty/CRM Account Director
Contract Type: Permanent
Location: London
Industry:
Salary: £45000 - £52000 per annum + Depending on experience
Reference: 15627612
Job Published: January 23, 2018 00:00

Job Description

An exciting opportunity to work on a newly won piece of business at this London agency - launching a new loyalty programme for a huge Telco client!

Loyalty/CRM Account Director-£45,000-£52,000-London

THE COMPANY
This agency has offices around the globe, but remains small/medium sized here in London, so keeps a friendly, collaborative and fun culture, priding themselves on their people!
With expertise across Promotions, Loyalty and Rewards, this agency continues to broaden its client reach, working across broad sectors from retail and FMCG, to telco and technology.

THE ROLE
-As Account Director, you will be joining at a really exciting time for the agency, having just won this Loyalty client - a very well known Telcos brand.
-They are looking for an Account Director who comes with proven CRM/Loyalty experience and who will be part of building a whole new team, so it's a great time to join them and take on a key role, working on a fantastic account.
You will be:
- overseeing the build and managing complex delivery/implementation of the loyalty programme
- responsible for the operational management of the programme, working closely with tech partners and stakeholders
- working with data analysts to make sure rewards are relevant, including ongoing analysis and reviewing KPIs to optimise engagement and drive value
- managing the delivery team, including an AM and/or AE

YOU
To be shortlisted for this Account Director opportunity, you will need:
- proven background in a loyalty and CRM account management role
- experience strategically leading and delivering a successful loyalty programme
- strong project management skills - enjoying a 'sleeves rolled-up' environment where you are equally strong in the 'delivering' as you are providing strategic direction
- to love working in a fast-paced, results-orientated agency!

If you're excited by the idea of stepping into this brand new Account Director role, apply now!

Loyalty/CRM Account Director-£45,000-£52,000-London

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