Loyalty Manager

Job Title: Loyalty Manager
Contract Type: Permanent
Location: London
Salary: £50000 - £56000 per annum
Reference: 15632292
Job Published: April 24, 2018 01:00

Job Description

A well-known British retailer is looking for a Customer Relationship and Loyalty Manager to join their team. You will be responsible for delivering core mailing programmes for the business to generate customer loyalty.

This is a 6 month FTC.

Key Responsibilities of the Customer Relationship and Loyalty Manager:

  • Motivate the team of CRM executives to meet required ambitions regarding the mailing plan
  • Develop and manage the annual budget
  • Create, test, amend, and execute mailing campaigns for the loyalty programme
  • Using data to identify and recommend customer targets and mailing offers
  • Oversee the analysis of the loyalty programme mailings to make recommendations for future mailings
  • Manage agency relationships to make sure that customer data is up to date and issues are resolved quickly

Key Skills of the Customer Relationship and Loyalty Manager:

  • Proven experience leading and managing people
  • Strong background in direct marketing
  • Proven experience in budget and supplier management

Do you have a passion for direct marketing and data and want to work with a well-known, national retailer? Please apply and we will be in touch!