Head of Digital & Ecommerce - FMCG Household Products

Job Title: Head of Digital & Ecommerce - FMCG Household Products
Contract Type: Permanent
Location: Rochdale, Greater Manchester
Salary: Highly Competitive Package
Reference: 15632089
Job Published: April 20, 2018 01:00

Job Description

Head of Digital & Ecommerce - FMCG Household Products
Highly Competitive Salary Package

We are an innovative, British based producer and retailer of quality homewares, household and garden products.

We manufacture products in Manchester and also source unique lines from across the world. We have operations in several countries including the USA.

The company is proud to hold two Royal Warrants, and this year we are celebrating our 75th anniversary of continuing success.

With a sustained and energetic programme of new product development to introduce exciting new products to an ever discerning consumer, our culture is entrepreneurial, fast paced and fun.

We have a fantastic opportunity for a Head of Digital & Ecommerce to join us at our stylish Head Office in North Manchester. Reporting to the CEO this role will have direct responsibility to manage our existing £multimillion B2C product proposition and to significantly grow online sales in the UK and internationally via our own trading ecommerce websites and also via Amazon Marketplace and eBay. 

The Head of Digital & Ecommerce Role:

+ Work closely with the CEO to develop and manage the product proposition and sales strategy for online sales channels.
+ Oversee and grow sales on UK and international e-commerce websites and eBay and Amazon Marketplace accounts
+ Manage the Online Trading Department, including Customer Service Team, Merchandising Executive and Buyer. Responsible for department P&L
+ Oversee brand proposition, marketing and ongoing development of the product range
+ Identify, propose and deliver new sales opportunities and sales channels
+ Manage web development, marketing and PR agency relationships and performance
+ Work with logistics team to maintain flawless and efficient order processing and dispatch
+ Together with the buyer and production teams, ensure timely manufacture and efficient stock management.
+ Ensure flawless customer service, satisfaction and account performance
+ Analyse product sales, margin, costs and channel performance to deliver optimum profitability. Undertake competitor analysis
+ Identify and implement innovations and efficiencies. Resolve issues and improve processes

The Candidate:

+ Online sales / e-commerce (inc website, eBay and Amazon) management
+ Online marketing (inc PPC and SEO) and analytics
+ Excellent Ms Excel capability
+ Strong management, communication and inter-personal skills
+ Commercially aware with strong analytical expertise
+ Self-starter, entrepreneurial, driven, motivated and hardworking
+ Good at planning, prioritising, organising and multitasking
+ Entrepreneurial with a sense how to grow profitable business. 

The Rewards:

+ Attractive and competitive salary and working conditions.
+ Great team and working environment 
+ Company pension scheme 
+ Free Parking

This is a unique and exciting opportunity to join a growing company with unrivalled prospects, fantastic package and the opportunity to grow together.

Interested? Just Apply Below...

...But first a little formality. By applying you Explicitly Consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.