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Finance Operations Manager

Job Title: Finance Operations Manager
Contract Type: Permanent
Location: Leeds
Industry:
Salary: £28k - 32k per year + Pensions, Health & Live Insurance and others
Start Date: As soon as possible
Reference: LEFM
Contact Name: .
Contact Email: beatriz.fuentes@emovis.co.uk
Job Published: June 16, 2020 14:42

Job Description

Emovis is a global and award-winning company with over 800 employees worldwide, with 300+ based at our offices in Leeds. We are a technology company focused on keeping roads moving through electronic tolling and smart mobility solutions.

Here in Leeds we look after the Dartford crossing, a section of the M25 with the Queen Elizabeth II bridge and two tunnels that connect both sides of the Thames. This is the busiest crossing in the UK and we make sure that the road users journeys are as easy as possible. With the implementation in 2014 of our state of the art technology and brand new call centre, we improved the journeys and the experience of the nearly 200000 daily users.

We’re based in the heart of Leeds City Centre, close to all the amenities and with excellent transport links. The office is a short walk from Leeds train station, making it an easy commute for those living outside of Leeds.

The Finance Operations Manager Role

Working alongside the Head of Finance, the Finance Operations Manager will provide effective management and leadership to the finance operational team managing them to ensure transactional processing is completed in an accurate and timely manner.

This position will be managing the daily reconciliations and transfers of cash to the client and ensure that they are completed accurately and within agreed timescales. As part of the role, weekly and monthly financial reports will be reviewed and delivered as well as making sure that business rules and SOPs are adhered at all times.

The Finance Operations Manager will be the main point of contact with the client and will be expected to continually seek opportunities to improve processes and deliver efficiency improvements in the finance department and across the whole business.

Requirements for the Finance Operations Manager Role:

  • AAT qualified / part qualified accountant (ACA/ACCA/CIMA) or qualified through experience
  • Excellent MS office skills - high level user of Excel/Powerpoint
  • Highly numerate and detailed
  • Time management and organisational skills - able to effectively prioritise own & team’s workload
  • Able to work under pressure to tight deadlines
  • Analytical, decision making and problem-solving abilities
  • Desire to seek improvements and add value to processes
  • Thorough knowledge and experience of high-volume business operations
  • Producing accurate reports to tight timelines, and interpreting output to provide insight to key stakeholders
  • Experience of liaising with senior managers
  • Forecasting and annual reporting 
  • Excellent client handling skills 
  • Clear DBS

Benefits

  • Study support for relevant qualifications, including time off for exams, on completion of probation
  • Opportunities for development and career progression
  • City centre location
  • Modern office
  • Life insurance
  • Pension scheme
  • Healthcare cash back plan
  • Breakout area with vending machines
  • Pool table and PlayStation4
  • Free massages - onsite and during work time!
  • Free Wi-Fi
  • Retail discounts and special offers
  • Cycle to work scheme & bus travel discounts
  • Dress down days
  • Free fruit
  • Length of Service awards
  • Up to 3 extra length of service holidays
  • Employee Assistance Programme
  • Regular health and wellbeing events
  • Two parties per year with food, drinks and entertainment provided. These are held off site and are free for all employees to attend!

If you feel you are suitable for our Finance Operations Manager position, please apply now.

We have tailored our recruitment process so you’re able to show off your experience and skills, whilst being able to get a taste of what to expect from Emovis. This will start with a quick chat with a member of our friendly HR Team, where you can ask any questions you may have about the company or the role and any further information you would like to know.

Please contact us if you require adjustments or additional support with your application, we’re more than happy to answer any questions you may have.

If you want to know what is like working for us feel free to check us out in Facebook, LinkedIn, our website www.emovis.com and our reviews in Glassdoor or our youtube channel https://www.youtube.com/channel/UC7xqrU2uA8hDchDiBKgKO1g

In the past years we have been very sucessful in the UK and Europe and we have been recognised on a number of occasions:

2020

  • Finalist (Pending Award) - Best Diversity & Inclusion Programme

UK National Contact Centre Awards, 2020

  • Finalist (Pending Award) - Best Employee Engagement

UK National Contact Centre Awards, 2020

  • Finalist (Pending Award) - Best Contact Centre Support Team - HR

UK National Contact Centre Awards, 2020

  • Finalist (Pending Award) - Best Quality Manager - Sharon Hughes

UK National Contact Centre Awards, 2020

  • Finalist (Pending Award) - Best Team Manager - Amanda Heyes

UK National Contact Centre Awards, 2020

  • Finalist (Pending Award) - Most Positive Impact in the Community

UK National Contact Centre Awards, 2020

2019

  • Gold Winner - Contact Centre Support Team of the year - HR

UK National Contact Centre Awards, 2019

  • Gold Winner - Best Diversity & Inclusion Programme

UK National Contact Centre Awards, 2019

  • Gold Winner - Employee Engagement - Diversity & Inclusion

The UK Employee Experience Awards, 2019

  • Silver Winner - Most Effective Employee Engagement Programme

UK National Contact Centre Awards, 2019

  • Silver Winner - Employee Engagement - Health & Wellbing

UK National Contact Centre Awards, 2019

  • Finalist as Company of the Year

National Diversity Awards, 2019

  • Bronze Winner - Employee Engagement- Health & Wellbeing

The UK Employee Experience Awards, 2019

  • Silver Winner - Great Place to Work

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Bronze Winner - Contact Centre Support Manager - Beatriz Fuentes, Head of HR

UK National Contact Centre Awards, 2019

  • Finalist - Most Effective Business Transformation Program in Customer Service

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Finalist - Best Contact Centre Support Team - HR

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Finalist - Best Voice of the Employee

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Finalist - Outsourced Contact Centre of the Year

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Finalist - Medium Contact Centre of the Year

ECCCSA - European Contact Centre & Customer Service Awards, 2019

  • Finalist - Most Effective Business Transformation Programme in Customer Service

ECCCSA - European Contact Centre & Customer Service Awards, 2019

2018

  • Finalist - Best Contact Centre

UK Customer Experience Awards (CXA), 2018

  • Finalist - Customer at the Heart of Everything

UK Customer Experience Awards (CXA), 2018

  • Finalist - Best Employee Engagement

UK Customer Experience Awards (CXA), 2018

  • Finalist- Best New Improved Service

UK Customer Experience Awards (CXA), 2018

  • Gold Winner - Most Effective Health & Wellbeing Program

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Bronze Winner - Best Outsourced Contact Centre

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Silver Winner - Best Voice of Employee

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Finalist - Great Place to Work

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Finalist - Best Medium Contact Centre

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Finalist - Best Support Team - HR

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Finalist - Best Customer Transformation Program

ECCCSA - European Contact Centre & Customer Service Awards, 2018

  • Finalist - Best Team Manager - Satpal Sihra

UK National Contact Centre Awards, 2018

2015

  • Employer of the Year

PLUSS, 2015