Director of Communications

Job Title: Director of Communications
Contract Type: Permanent
Location: Shrewsbury
Salary: £64,420 - £76,822 per annum + benefits
Job Published: August 03, 2017 11:15

Job Description

The Director of Communications will report directly to the Chief Executive and be part of the Charity’s Management Board comprising the Chief Executive and the Directors of Education, Finance, Operations and Communications.

The Management Board is responsible for agreeing the strategic direction of the Charity with its Trustees, and is responsible for its implementation together with the Operational Management Team and Heads of Centres which collectively form the wider Senior Management Group (SMG). The Director of Communications will line manage the Charity’s communications, charitable funding, marketing and digital teams – currently 14 staff in total based at FSC’s Head Office. In addition, the Director of Communications will line manage a small number of Heads of Centre.

Overall Job Purpose:

Following the growth and expansion of FSC over the last decade, this new Director of Communications role will enable the Charity to build on its successes in the secondary and tertiary education sectors and expand its reach and influence into wider audience/business areas. The FSC is the UK’s leading charity provider of outdoor environmental education for schools, colleges and universities. Each year more than 140,000 people benefit from our work, mainly through attending courses at our UK wide network of 23 Centres. Our award winning publications are widely acclaimed.

The Trustees are committed to further developing the Charity in line with the evidence that time spent active in the environment is beneficial for the individual’s health and well-being, and that developing an understanding of the environment and a habit of continued first-hand learning will sustain those benefits throughout life. These benefits are in addition to those already established regarding improved attainment through undertaking fieldwork. The purpose of this role is to lead the Charity in the communication of these benefits to new learner audiences as FSC delivers its Vision for 2025.

Overarching purposes of the role are:

· Ensuring that the Charity’s Vision and values are communicated imaginatively and to maximum effect.

· Developing and implementing an effective internal and stakeholder communication plan.

· Ensuring that the Charity’s brand is maintained and strengthened by its work with new learner audiences.

· Increasing brand awareness and identity of FSC and converting this into increased income generation

· Maintaining and developing partnerships which facilitate effective delivery of FSC’s Vision

· Providing effective leadership and management of the Charity’s communications, charitable funding, marketing and digital teams

· Ensuring that all areas within the directorate perform within agreed budgets and targets

· Contributing effectively to the wider running of the Charity including being a key part of FSC’s incident response and on call teams.


· Complying with all relevant legislation / FSC Operating Codes of Practice (OCoPs) / FSC Health and Safety Handbook and FSC procedures

· Delivering a high standard of customer service and customer care

· Ensuring the highest standards of quality are achieved in all duties carried out

· Working closely with other staff to ensure that appropriate levels of service are maintained during absences and periods of high workload

· Maintaining professional standards at all times

· Due to the remote nature of some FSC Centres they cannot always be accessed by public transport and it would therefore be an advantage if the post holder were able to drive. To drive FSC vehicles you will need to have a full valid driving licence, to have been driving for at least two years, and undertake an internal assessment on commencement in the role

· Fulfilling your obligations under FSC’s Behaviour Partnership to ensure a happy, productive working environment

· Attending staff meetings as well as FSC internal and external training as required, in order to share best practice and improve team, Head Office and organisational performance, and participating fully in staff development activities (sometimes this may involve travel to other learning locations with the occasional overnight stay)

· Undertaking any other such reasonable duties or assignments within the scope of the post as may reasonably be requested by the Chief Executive.

Key Expectations:

The expectations of every employee that we regard as essential include:

· A positive and passionate work attitude

· A desire to show pride in all aspects of their work

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet tight deadlines

· Always treating others with courtesy, dignity and respect

· A commitment and contribution to improving FSC’s environmental performance

· A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges This job description should be seen as enabling rather than restrictive, and will be subject to regular review

To Apply, please click Apply Now below.

Closing date is: 12 noon on Monday 21st August