Digital Marketing Manager (6 MONTH FTC)

Job Title: Digital Marketing Manager (6 MONTH FTC)
Contract Type: Contract/ Freelance
Location: London
Salary: Competitive + benefits
Job Published: October 27, 2017 15:52

Job Description

Date Live: 18/10/2017
Vacancy Closing: 1/11/2017
Location: Paddington, London
Salary: Competitive + benefits
Business Area: Head Office
Area of Expertise: Marketing
Contract: Temporary
Job Description

We are looking to recruit a Digital Marketing Manager with strong stakeholder engagement skills to create and deliver against digital marketing plans for M&S Foods Christmas and Summer campaigns. The successful candidate will have the opportunity to deliver year-round strategic and tactical marketing support to the Direct Food team, specifically the Food to Order and Christmas Food to Order categories.

Key accountabilities and measures:

  • Work closely with the Food online trading team to establish a comms strategy for year-round Food to Order (FTO) and Christmas Food to Order (CFTO) which meets sales and traffic objectives
  • Develop an 18m marketing plan and detailed quarterly marketing plans to support FTO and CFTO
  • Work with the performance marketing team, the media agency, the loyalty team and the content and publications teams to deliver the recommendations to budget and on time
  • Ongoing tactical support for FTO and CFTO through analysis of traffic, conversation and sales data – dialling up or down activity as relevant.
  • Ensure a robust customer journey in non-digital channels – CRM, in store, traditional advertising channels
  • Work with the Summer and Christmas Food Brand & Marketing Managers to develop a digital plan to support those seasons; to include the dotcom journey, plus email, social, search, display and content.
  • Creation of campaign overview documents and presentation of plans to peers and senior stakeholders
  • Track traffic numbers and customer response/demand to determine ROI by channel
  • Relevant and timely post-campaign analysis shared with the direct and marketing teams
  • Identify key learnings and build into an ongoing test and learn mindset, providing clear and robust recommendations for each piece of activity
  • Take ownership of the look and feel for the campaign / category across all relevant channels to ensure it fits with the wider M&S brand guidelines

Key relationships and stakeholders

  • Food online planning and trading teams
  • Food Brand & Marketing team
  • Performance Marketing team
  • Sparks / loyalty team
  • Publications & content team
  • Media (including our media agency, Mindshare)
  • Digital creative agencies
  • M&S Dotcom

Technical skills/business skills required

  • Digital marketing expertise
  • Strong stakeholder engagement skills
  • Ability to be proactive and work independently
  • Evidence of strategic thinking
  • Needs to be happy to ‘roll up their sleeves’ to get things done!
  • Flexible and happy working with a level of ambiguity