Digital Marketing Executive

Job Title: Digital Marketing Executive
Contract Type: Contract/ Freelance
Location: London
Salary: Competitive + Benefits
Job Published: September 06, 2017 10:23

Job Description

Digital Marketing Exec (Maternity cover - 12 month FTC)

London (SW1H)

Competitive salary & benefits

About the role

This role is part of a team which provides digital marketing and communications support to the many projects and campaigns that are handled within Group Marketing. The digital team has responsibility for Capita’s digital footprint, both internal and external channels, and for delivering Capita’s digital marketing and communications strategy.

As part of this role, the job holder will work with members of the marketing team to support them in the digital aspects of the projects and marketing campaigns they are responsible for delivering as well as taking ownership for some channels..

About Capita | Group Marketing

Capita is the UK's leading provider of business process management and integrated professional support service solutions, with 75,000 staff across the UK, Europe, South Africa and India.

Group marketing support Group Sales on business development activity into key sectors.  They are also the guardians of the Capita brand and the corporate brand guidelines. They manage the corporate digital communications channels both internally and externally. This includes;,, Connections (Intranet) and our corporate social channels such as LinkedIn, Twitter and YouTube.  The corporate marketing team also provide support to bids when a marketing or communications element is required as part of the submission.

What you will do:

Key responsibilities of the role:

Assist the digital marketing and communications manager in developing and implementing a digital strategy which supports the organisations long term aims. Manage selected projects that support this.

Work with external agencies and internal IT teams to implement developments and fix problems

Preparation of monthly reporting for digital channels.  Use analytics to identify areas of improvement and implement changes as appropriate.

Management of artwork assets and images for use on website, intranet and social channels

Management of content on the Capita intranet – Connections, ensuring quality and brand compliance. Uploading and editing of content for group marketing as well as approval and publishing of content uploaded by business editors.

Develop, maintain and deliver training materials and programmes for digital channels.

Create and maintain a community of intranet editors, to help ensure good practice.

Support the content owners of Capita websites in uploading content, sourcing and cropping of images and maintaining quality (eg broken link checks), working with third party agencies as needed.

Develop strategies for the corporate social channels for LinkedIn and YouTube. Own and manage these on an ongoing basis, working with marketing contacts and internal resourcing for the provision of content.

Develop digital marketing strategies and tactics for specific campaigns

Provide expert opinion and support on digital marketing techniques to group marketing colleagues and the wider business.

Your experience will include:

Good knowledge and understanding of web and social media as communications media

Experience working on large complex websites and intranets

Ability to communicate technical issues and understand, create and feedback on functional specifications.

Experience using digital marketing technologies, including content management systems, analytics packages, digital asset management systems, collaboration tools, social media publishing and monitoring tools.

Knowledge of best practice in key digital marketing areas including but not limited to search engine marketing, email marketing, social media engagement and monitoring and mobile marketing. 

Experienced in image processing using Adobe Photoshop

Person specification:

Good interpersonal skills and the ability to build relationships with partners and suppliers

Good organisational and time management skills

Good literacy, numeracy and communications skills

Strong analytical and problem solving skills

Desire to learn, get involved and make a contribution to the team

Self-motivated and able to prioritise work across a number of ongoing activities

A very good eye for detail and quality

Willingness to learn new skills and an interest in getting involved

The ability to think both logically and creatively

Ability to think widely about the whole digital footprint and not just focus on individual tasks

What’s in it for you?

At Capita, training and development aren’t optional extras: they’re how we do our job.  We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately.  As well as a generous basic salary we also give you 23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.  All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Listen | Create | Deliver