Digital Customer Marketing Manager

Posted 27 days ago by EMR | Specialist Marketing Recruitment
Location West London, London Job Type Permanent
Salary £50000 - £70000 per annum + bonus Sector FMCG

Our client are a global FMCG business operating in just short of 200 countries with a net annual income of £6bn and nearly 100,000 members of staff! They produce a number of well recognised brands and are currently going through an unprecedented transformation both from a digital and business focus.

Like many, they are now concentrating heavily on their direct-to-consumer route to market. To ensure they maintain their strong brand loyalty they are looking for an experienced customer marketing specialist to join the business and develop their 'always-on' approach to ensure excellent communication channels at all times. With the traditional CRM channels (email etc) already managed in-house, this role will be instrumental in introducing technology as a way of communicating with its customers including chatbot and social listening tools etc.

For you application to be successful you must have experience from within a customer facing digital marketing role and have identified, implemented and had results from technology used to improve customer communications.

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EMR | Specialist Marketing Recruitment

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Sector Specialisms: B2B , Fashion , Finance , FMCG, Food & Drink, IT, Manufacturing & Construction, Media & Publishing, Pharma & Healthcare, Professional Services, Travel & Leisure, Utilities
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