Desktop Support Technician

Job Title: Desktop Support Technician
Contract Type: Contract/ Freelance
Location: London
Salary: £150 - £180 per day
Start Date: ASAP
Reference: 1632813_1585752147
Contact Name: Matthew Stevenson
Contact Email:
Job Published: April 01, 2020 15:42

Job Description

A fantastic opportunity for a Desktop Support Technician to join a global fintech organisation.

This role will be primarily supporting AV and VC technologies across the EMEA with particular focus on sites across the UK. As an AV/VC Engineer, you will provide hands-on support and technical guidance resolving AV/VC issues for our conference rooms and event rooms

Key Responsibilities:

  • AV/VC equipment setup/troubleshooting/operation/maintenance including; video cameras and equipment, computer laptops, media players, video projectors, VC endpoints, audio systems and their components, and other miscellaneous AV related equipment or cabling.
  • Video conference operation including MS Teams knowledge and Microsoft Surface Hub technologies
  • Professional, discrete and service-minded communication with customers and co-workers in all modes: telephone, email, instant message, text or in person.
  • Provide white glove AV meeting support.
  • Practice good observation skills i.e. monitor conference room states and address issues proactively.


  • Experience supporting corporate audio-visual experience, with experience in event support preferred
  • Comfortable with basic OSX and Windows configuration as it relates to video conferencing applications
  • Experience with ticket systems (Remedy/ITSM/Jira)
  • Support of mobile devices and software to include Airwatch, PingID etc (iPad, iPhone, Android)

If you are available and looking for your next challenge then please apply today.