Desktop Support Technician

Job Title: Desktop Support Technician
Contract Type: Contract/ Freelance
Location: London
Salary: £150 - £180 per day
Start Date: ASAP
Reference: 1632813_1585752147
Contact Name: Matthew Stevenson
Contact Email:
Job Published: April 01, 2020 15:42

Job Description

A fantastic opportunity for a Desktop Support Technician to join a global fintech organisation.

This role will be primarily supporting AV and VC technologies across the EMEA with particular focus on sites across the UK. As an AV/VC Engineer, you will provide hands-on support and technical guidance resolving AV/VC issues for our conference rooms and event rooms

Key Responsibilities:

  • AV/VC equipment setup/troubleshooting/operation/maintenance including; video cameras and equipment, computer laptops, media players, video projectors, VC endpoints, audio systems and their components, and other miscellaneous AV related equipment or cabling.
  • Video conference operation including MS Teams knowledge and Microsoft Surface Hub technologies
  • Professional, discrete and service-minded communication with customers and co-workers in all modes: telephone, email, instant message, text or in person.
  • Provide white glove AV meeting support.
  • Practice good observation skills i.e. monitor conference room states and address issues proactively.


  • Experience supporting corporate audio-visual experience, with experience in event support preferred
  • Comfortable with basic OSX and Windows configuration as it relates to video conferencing applications
  • Experience with ticket systems (Remedy/ITSM/Jira)
  • Support of mobile devices and software to include Airwatch, PingID etc (iPad, iPhone, Android)

If you are available and looking for your next challenge then please apply today.

Get similar jobs like these by email

By submitting your details you agree to our T&C's