A leading Leisure Travel business is looking for a CRM expert. Based in Greater London, you will be responsible for supporting the implementation, development and adoption of CRM systems and processes across the businesses
Working with the Digital Marketing Manager and wider team, you will drive the execution of the client's CRM strategy, customer loyalty scheme and enhancement programme to meet key business goals. This will involve working with stakeholders from various teams, trigger campaign development across the database, delivering customer insight reports to ensure the data is used consistently and effectively, sharing BAU email best practice, while providing consultative CRM support to business users.
- A skilled CRM Professional with at least 1-year CRM or database marketing experience in a similar commercial environment
- Strong knowledge of Excel 2010/2013 with pivot table and data connection experience
- Ability to problem solve
- Worked with large data sets
- Experience creating database reports and creating meaningful presentations
SR Group is acting as an Employment Agency in relation to this vacancy.