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CRM Manager/ Operation Manager

Job Title: CRM Manager/ Operation Manager
Contract Type: Permanent
Location: London (Central), London (Greater)
Industry:
Salary: 80K Basic
Reference: 15624431
Job Published: December 12, 2017 00:00

Job Description

CRM MANAGER/Strategic Operations Manager 

This position is specifically for a team that will be starting up a brand new business.

Our client are a game changer within the healthcare industry! They are working to help people live longer, healthier lives and reduce costs in healthcare by using technology. To get there, they need exceptionally talented, bright, and driven people. You will be helping them realize revolution in the world of healthcare, this is your chance to disrupt the market and make history.

Our client is now ready to invest in a new business in the UK. This new service has an impactful, valuable, and significant mission – to reduce excess costs in the UK healthcare sector by possibly removing the middle layer in the hiring market, etc. Their aim is to disrupt and then stabilize the healthcare hiring market in the UK as there are lots of what they see as “waste.” 

They already have access to 220,000 doctors which make up most of the doctor population in the UK. They can also access shift vacancy information. Therefore, they already have the important pieces of the puzzle, to start making a difference in the market. Wouldn’t you want to be a part of a winning team and increase your own market value by joining, deep-diving into, and hand-crafting an exciting start-up?

This role’s mission is to implement, manage and optimize the recruitment operation process of the new Recruitment business. This role will require somebody with extensive experience of detailed operation management, ideally from a start-up environment. Experience in healthcare/NHS with an existing network of NHS contacts would be a plus. Any knowledge of healthcare recruitment would also be beneficial.


You will be an experienced and strategic operations manager, with the role requiring you to have full responsibility in recruitment operations to drive productive, efficient and speedy processes. You will become a core-member of a start-up team tackling various tasks to drive the new business to success. They are aiming to create a service to effectively connect the doctor members with many vacant shifts in primary and secondary care settings.


You will be a self-starter, comfortable with driving your own tasks from a standing start. You will have a strong grasp of the business requirements and goals. You will influence other members (both internal and external) to help them deliver their responsibilities in time and ultimately reach the business objective.

You are an expert in PDCA (Plan, Do, Check, Act) pursing operational excellence, and will have superb analytical skills of statistics and proven, demonstrable track record in operation management and meeting/exceeding targets. It is essential to have a start-up attitude, with getting things done in a fast-paced environment and having an attitude to do whatever it takes to deliver results.


All members in the Recruitment business are considered as leaders. You will have the chance to demonstrate your style of leadership and make a difference in the team, company, and most importantly in the world of healthcare.


For more information and to see a full brief, please get in touch with Angela Izard at Morgan Rutherford Associates Ltd