CRM Executive

Job Title: CRM Executive
Contract Type: Permanent
Location: Manchester, Greater Manchester
Salary: £35000 - £45000 per annum + benefits
Reference: 12234_1568899007
Contact Name: Susannah Tavartkiladze
Contact Email:
Job Published: September 19, 2019 14:16

Job Description

Job Spec:

Job Title: CRM Executive
Business: B2B & B2C Fast Paced Environment , online leisure & sports entertainment business, 70+ staff
Location: Greater Manchester
Base Salary: £35k - £45k
Benefits: 25 days holidays, free parking, bonus, flexible working
Type of role: Permanent

Focus of the role: Working as part of a team, you'll multi-channel CRM strategy across email, SMS, direct mail and on-site. You'll plan, execute and analyse marketing campaigns to drive customer conversion and retention. This is a new role and it offers a fantastic opportunity to not only join the journey but lead the charge on an exciting journey. You will be working in a supportive and collaborative environment, providing invaluable career-building experience at the heart of a dynamic brand that has grown quickly and continues to do so.

Job Description includes but not limited to:
*You'll keep up to date with CRM trends and strategies
*You'll identify opportunities to launch campaigns and develop new content or offers for targeted segments to improve their customer experience
*You'll be responsible for the end-to-end project management of CRM campaigns from development through to execution
*You'll act as a point of contact for the customer services team and will work with the compliance team to ensure all CRM marketing activity meets legal requirements.
Skills & Background:
Proven ability to work on multiple campaigns simultaneously
Key experience/skills required:
*Proven experience within a fast-paced environment online industry FMCG or Retail or Tech or IT or Consumer or Fintech ideally
*Strong attention to detail with excellent communication, writing and analytical skills
*Proven experience managing email campaigns, using platforms such as Mailchimp
*Proven experience managing multiple projects and stakeholders to fixed deadlines
*Proven experience of campaign automation and multivariate testing
*Comfortable working cross-functionally e.g. with design, content, development and product
*Experience using Google Analytics or Mixpanel
*Knowledge of HTML and/or CSS (at least one of these is essential)

If you think you can fulfil the role requirements and have what it takes to be part of a cutting-edge team, focused on delivering innovative solutions, then please apply through the link or you can contact Susannah at
Adam Recruitment on 0161 359 3789 or
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