CRM & Loyalty Manager

Job Title: CRM & Loyalty Manager
Contract Type: Permanent
Location: West London
Salary: 50000 - 55000
Reference: TL885034
Contact Name: Louis Williamson
Contact Email:
Job Published: January 07, 2020 16:54

Job Description

CRM and Loyalty Manager

£50,000 - £55,000 plus benefits

Based: London



We need an experienced CRM and loyalty specialist to join a rapidly expanding and exciting company in the cycling world. You will be tasked with overhauling the existing CRM strategy and systems; building a team that will lead the email marketing strategy, the customer lifecycle plan, and the CRM content plan. You will improve the acquisition strategy, develop an ongoing loyalty programme and increase ecommerce revenue as a result of achieving established KPIs.


Our Ideal Candidate

You will have a significant CRM and loyalty background with a track record of delivering tangible results within the business to consumer world. Prior people management experience will be important as will the ability to liaise with key stakeholders both internally and externally. You will have a strong understanding of CRM systems and experience developing a customer loyalty programme as well as email marketing techniques and best practice. Given the nature of the product, a passion for cycling would be highly valued.


Client Profile

This is a highly respected privately owned British business, entrepreneurial is approach and still focused on producing the best possible product. If you are looking for a rapidly expanding and exciting company, and excited by the opportunity to take genuine ownership in your career, then this will be the right move for you.


The Tarsh Partnership is committed to finding the right roles for talented candidates. We are a leading name in marketing recruitment and have significant marketing recruitment experience working with brand management, communications, category management and insight / research specialists. If you would like to discuss this role, or any other roles that might be suitable, please e-mail or call one of the team now on 020 7849 6875.


If you don’t feel this role is quite right for you but think you know someone who might be suitable do please pass this advert on. We do offer a recommend a friend scheme and you could receive £200 of John Lewis vouchers should your recommended friend be offered and accept the role.