CRM Analyst

Job Title: CRM Analyst
Contract Type: Permanent
Location: London (Central), London (Greater)
Salary: £35,431 – £42,882 pa plus £1,848 pa Outer London Weighting
Reference: 15622203
Job Published: November 02, 2017 00:00

Job Description

CRM Analyst

£35,431 – £42,882 pa plus £1,848 pa Outer London Weighting

Based at Head Office, Barkingside, Greater London (IG6 1QG)

At Barnardo’s we believe in children – no matter who they are, what they have done or what they have been through. We will ensure their needs are met and their voices are heard. 

As one of the UK's leading children's charities, Barnardo's works directly with

240,000 children, young people and families every year. We run over 960 vital services across the UK, including counselling for children who have been abused, fostering and adoption services, vocational training and disability inclusion groups

SalesForce has been introduced to Barnardo’s as the organisation’s strategic Customer Relationship Management database. While the focus of implementation has been on the migration of Fundraising audiences, and embedding SalesForce within existing business processes across Fundraising and Finance, we are now at the stage where the functionality and impact of the system is ready for significant extension.

This role sits within the Insight Team and will be responsible for delivering a renewed focus on evidence-based decision-making through effective data analysis and expert data management. In turn this will enable the Fundraising Team to respond to the Corporate Strategy’s desire to more than double voluntary net income and to become a digitally agile organisation.

In 2017 the excellent work of the team has gained recognition through winning industry awards and this role will be central to ensuring that this type sector leading activity continues.

For further information and to apply, please click on the apply button to be redirected to our website.

Closing date: 27 November 2017.

Interviews: 7 December 2017.

Barnardo’s Registered Charity Nos 216250 and SC037605.