Community Manager - Content Agency - FMCG - London

Job Title: Community Manager - Content Agency - FMCG - London
Contract Type: Permanent
Location: London
Salary: £25000 - £30000 per annum + awesome benefits
Reference: 15620693
Job Published: October 05, 2017 01:00

Job Description

Community Manager - Creative Content Marketing Agency (FMCG) - London
£25,000 - £30,000 + benefits

Community Manager - The Company

My client is an award-winning content marketing agency specializing in social, storytelling and video. Unlike more traditional agencies, they have been custom-built to create meaningful campaigns and content for today's changing landscape. Since 2008, they've engineered a deep, full-service expertise in content marketing that has social and video at the core.

Their work has been recognized at international award shows and in mainstream media alike. It's amassed over 75 million online views and captivated over 1 million subscribers for our clients. It's helped launch new voices, rebuild reputations and give meaning to hotly contested battlefields. Work that genuinely works. They also launched an in-house talent management arm, looking after up-and-coming YouTube talent. Based in London, they partner with clients all over the world. They now have a fantastic opportunity for a Community Manager to join their high growth social media team working on one of the worlds most well loved FMCG brands.

Community Manager - The Role

You will be part of a highly dynamic team within the agency working with a team of social media experts who engage with consumers and online communities through relevant conversations, content & experiences. The team thrives on conceiving ideas, building connection plans and executing initiatives across a range of social media platforms and across a number of iconic brands.

The Community Manager role will lead the development and day to day management of one of the world's leading FMCG communities in the social media space.

* Manage day-to-day social media operations, including proactive and reactive conversations of a specific market, providing best-in-class service to our client.
* Assuming the voice of the client's brands, connecting and engaging with fans and followers across all social networks.
* Responsible for management of multiple online brand presences in real time
* Ensure brand consistency and insight generation, by working closely with the monitoring hub, influencing our content creation and responding to social media conversations appropriately.
* Drive engaging content creation for all our campaign moments, inspired and influenced by our monitoring insights.
* Reviewing, amending and repurposing content across our social platforms
* Partner with external agencies to support and amplify our delivery (PR, Experiential, Media etc)
* Platform moderation: Ensure platforms are being effectively moderated and issues are escalated quickly
* Quality control: Ensure content is posted on time and social comments are responded to efficiently
* Confident liaising with stakeholders of all levels with a strong consultative approach
* Organized and well versed in prioritizing, you're a project manager at heart

Community Manager - Key Skills

* You will have digital agency experience or an exemplary social track record with lots of enthusiasm for the FMCG industry, as well as social media.
* Excellent communicator both written and verbal.
* Preferably with experience in Social Media Management systems eg Hootsuite, Sprinklr etc.
* Ability to multitask in a fast-paced environment, managing a variety of brands and stakeholders.
* Smart approach to problems and targets using all resources available to achieve the best result

If this is the Community Manager role for you then do not hesitate and apply now !

We have a variety of digital roles on at present (£20k-£130k), so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.

For further assurance, please review my profile on LinkedIn and connect with me; Search for "KATE BERGMAN" To apply for this fantastic opportunity or for further information, please contact: Kate Bergman | DD: + 44| 207 845 7235 - Please note all applications will be made in confidence. Feel free to call me directly