Communications Manager

Job Title: Communications Manager
Contract Type: Permanent
Location: Milton Keynes
Salary: Competitive
Job Published: November 21, 2017 10:01

Job Description

Job Title Communications Manager
Location Milton Keynes, GB
Department Name Digital Railway
About Network Rail

Network Rail owns, manages and develops Britain’s railway – the 20,000 miles of track, 40,000 bridges and viaducts, and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.6bn journeys by rail every year - double the number of 1996 - and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We’re investing £38bn in the railway by 2019 to deliver more frequent, more reliable, safer services and brighter and better stations.


Group Digital Railway is a national function within Network Rail, its purpose is to deliver operationally excellent services that enhance today’s railway, alongside the strategic vision, leadership and capability which will transform the railway of tomorrow.  We bring together the industry-wide Digital Railway Programme, which is setting the vision and strategy for tomorrow’s railway with services that are supporting delivery both today and in the future. Enhanced by the ORBIS programme, we provide the data-to-intelligence expertise, asset information and telecommunications products and services necessary for a digitally-enabled railway.


The Network Rail Telecom (NRT) team is responsible for operating all of Network Rail’s telecoms assets and networks.  This responsibility includes managing asset life cycles as well as the development, delivery and support of first class telecommunication networks and services.  In simple terms, NRT transports data between A and B enabling Network Rail to run operationally both on the railway (signalling, customer information systems, CCTV cameras etc.) and as a business (desk phones, mobile devices, data connections etc.).  NRT is also playing a key role in the realisation of Network Rail’s digital railway aspiration which requires huge amounts of data managed securely to work.


Brief Description


About the role (External)

Role Purpose:


Deliver a consistent and effective communications strategies for key projects and activities compliant with Network Rail’s corporate communications strategy.  Manage stakeholder communication activities including media, public affairs, community relations and internal audiences.


Key Skills:


·        Devise, deliver and implement the project communications strategy that enables the delivery of the objectives contained in Network Rail’s corporate communication strategy.

·        Produce communications plan, detailing activities and resources necessary for implementation.

·        Maintain network of internal and external contacts and provide direction / influence to senior project managers and external industry parties / funding organisations where appropriate.

·        Be the focal point for external communications activity undertaken key personnel including director, senior managers and sponsors, delivering consistency with the approved communications strategy and in accordance with Network Rail’s corporate policies.

·        Assist with delivery of Network Rail’s corporate internal communications programme and act as a conduit for material/information for corporate communications channels.

·        Check that all branding used on the project and activity complies with Network Rail’s corporate policy on branding, visual identity and image.

·        Produce regular reports on all communications activities on the project and activity, including budget.

·        Be part of the major incident communications plan as required.


Skills, Experience and Qualifications



·        Significant experience in corporate communications

·        High standards of written and spoken communication

·        The experience and personal credibility to work effectively with senior managers

·        Strong influencing skills

·        Proven ability to grasp, understand and promote complex and sensitive issues in a persuasive and sensible way

·        Ability to develop and maintain a wide network of stakeholder contacts



·        Educated to degree level

·        Relevant professional qualifications

  • Evidence of continuing professional development


How To Apply- External


Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria.


Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail.  Applicants should demonstrate their personal commitment to safety in their application.


Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.


Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to £3000 (to a maximum amount of £2,500).


Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: £32,000 - £48,000


Network Rail adheres to the Baseline Personnel Security Standard (BPSS). This is a government standard for pre-employment vetting. All prospective employees will undergo the required checks to meet this standard before joining the company.


Closing date:  1st December 2017, late applications will not be accepted.  We retain the right to close the advert before the listed closing date based on application volumes.


It is a requirement of the role to live within 75/90 minutes commuting time of The Quadrant Milton Keynes.