Client Services Director

Job Title: Client Services Director
Contract Type: Permanent
Location: London (Central), London (Greater)
Salary: £90-100k
Reference: 15625796
Job Published: January 10, 2018 00:00

Job Description


This forward thinking creative advertising agency are looking for a Client Services Director with CRM Experience.

The Company

This advertising agency are pushing all the boundaries with their creative ambition and who are moving towards an integrated model, embracing digital, direct and customer engagement. They are also a talented bunch of people who really stand out from the crowd.

You’ll love this agency’s entrepreneurial approach – they’re very much like a start- up – and the fact that they’re also part of one of London’s leading advertising agency groups, giving access to lots of opportunities. Plus, they’re at the forefront of the intelligent use of data/CRM to create behaviour and attitude changing customer experiences. 

The Role

You’ll be adding value to a fascinating, leading telecoms client who are totally committed to the agency.  They’re a dream to work with and genuinely value the agency’s capabilities. Their aim is building the brand’s capabilities in digital and you’ll take the lead in developing multi-channel CRM plans and communications, as well as helping to educate clients at all levels.  One of the best things about this job is the level of customer knowledge you’ll have access to with extremely talented planners and strategists.   Compared to many other agencies, it’s awesome and you’ll be able to generate truly valuable insights to underpin engaging communications.  You'll work closely with creatives to champion top-quality creative output as an agency hallmark.

About You

With experience of CRM and customer engagement you’re well versed in adding value at every stage of the customer journey creating measurable business success.   
You’re a self-starter with strong communication skills and the gravitas to present and work with clients at all levels. You will be reporting directly into the CEO and a good sense of humour and sense of fun is required for this role.  You’re also great to have in a team and can bring a sense of fun and flair!

So if you’re keen to be really valued by your clients and make a difference, click APPLY now and send me your CV now.

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